Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
"We", "Us" or "Our" in this Agreement refers to Bright Light Mediation.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a mobile or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of Bright Light Mediation. It refers to third-party companies or individuals employed by Us to facilitate the Service, to provide the Service on behalf of Bright Light Mediation, to perform services related to the Service or to assist Us in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Bright Light Mediation, accessible from www.brightlightmediation.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when You use the Service and tells You about your privacy rights and how the law protects You.

We use your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

You have the following rights to the Personal Data we process about You: a. right to be informed b. right of access c. right to rectification d. right to erasure e. right to restrict processing f. right to data portability g. right to object to having your Personal Data processed.

If You would like to remove, check or amend any of the information held about You, or exercise any of your Personal Data rights, please send an email to Bright Light Mediation and we will take the necessary action within a reasonable time. Requests must be made in writing and there is a £10 fee for each request. Proof of identification is required in order to process your request.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, Postal code, City
Usage Data
Financial details
Other personal information including name, ages and personal information of your children

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

Bright Light Mediation may use Personal Data for the following purposes:

To provide and maintain Our Service without monitoring the usage of Our Service.
To provide You with general information about other products which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
To manage your requests: To attend and manage your requests to Us.
To set up and schedule appointments with You
To prepare for billings for service

We may share your Personal Data in the following situations:

With Your consent: We may disclose your Personal Data for any other purpose with your consent.
With law enforcement authorities pursuant to a legal obligation

Retention of Your Personal Data

Bright Light Mediation will retain your Personal Data for up to 5 years for the purposes of follow up, record keeping, and accountability. We will retain and use your Personal Data to the extent necessary to comply with Our legal obligations (for example, retention of your Personal Data), resolution of disputes, and enforcement of Our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Storage of your Personal Data

Your information, including Personal Data, is collected and stored in the UK.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that collection and storage.

We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or another country and if in future this is done we will update and inform You 3 months ahead of doing so.

Disclosure of your Personal Data

Law enforcement

Under certain circumstances, We may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Complaints

We may share your Personal Data with the Family Mediation Standards Board (FMSB) in the event that a formal complaint is made to the FMSB, to which that information pertains.

Other legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights of any other individual e.g. in cases of safeguarding
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of your Personal Data

The security of your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You in advance of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email: thebrightlightgroup@gmail.com
By visiting this page on our website: https://www.brightlightmediation.com